911 dispatchers wade through non-emergency calls
James WilsonStaff Writer
|Cassie Cooper (left) and Jeanette Childress, 911 dispatchers, answer calls in the communications room at the Plumas County Sheriff’s Office. Photo by James Wilson
“911, what’s your emergency?”
This question, which most will hear only a handful of times in their life if lucky, is uttered many times a day by the nine dispatchers at the Plumas County Sheriff’s Office in Quincy.
“You never know, when that phone rings, what you’re going to get,” explained operator Jeanette Childress.
The team of operators handles emergency calls for all of Plumas County, and is available 24 hours a day.
This highly trained team is the first response to emergencies in the county, but is often loaded down with non-emergency calls.
Read more: 911 dispatchers wade through non-emergency calls